Terms Of Use
This website is owned and operated by Learn to Learn Academy. All intellectual property rights, including copyright, in the content displayed on this website belong to Learn to Learn Academy or its licensors, and all rights are hereby reserved. You may only use the content of this website for your personal non-commercial use. You agree not to download, copy, reproduce, modify, store, redistribute or commercially exploit in any way any part of the content of this website without the prior written permission of Learn to Learn Academy.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, completeness, suitability, timeliness or performance, of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available on or through this website meet your particular requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, appearance and graphics. Reproduction of this material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- This website may also include links to other websites. These links are provided for your convenience in order to provide additional information. This does not imply that we endorse the linked website(s). We accept no responsibility of any kind for the content of the linked website(s).
- You may not create any link to this website from other websites without prior written consent from Learn to Learn Academy.
Terms and Conditions
Conditions of Enrolment
Please note that enrolment on our courses is subject to the following terms and conditions:
All courses must be paid for in full prior to the course commencing.
Delivery Policy
Online Learn to Learn Academy Courses
All online courses, content, material, tasks and certificates, are delivered online through the Learn to Learn Academy virtual campus. All online courses are valid for 75 days from date of activation. If you need more time or want to take a slower pace during your course, you can purchase a study extension for your course inside the Learn to Learn Academy Virtual Campus. All your work will be saved even if the course expires. Extension options range from 2 weeks to 6 months.
RE-SIT POLICY
Online Learn to Learn Academy Courses
If you fail a unit in your online course you will see a "Re-sit" button instead of the "Check Result" button at the bottom of every task in the failed unit. When you fail a unit, you only need to re-sit tasks within the failed unit until you achieve pass rate.
There is one free re-sit per task and you'll be charged a "re-sit" fee only if and when you re-sit the same task twice. To successful complete your course and gain your certificate you must pass all course units with a score of 55% or more and all course pages must be saved.
Cancellation & refund policy
Online Learn to Learn Academy Courses
If for any reason you are not satisfied with the online course you have purchased, you are entitled to a full refund within 7 days of buying directly on our site only if the certificate is not issued. If you have a certificate, the refund can't be issued, even if it's within the 7 day period.If you are using a voucher issued by a third party please contact the third party for their refund policy. If you do cancel the course, any access to course materials will be removed from your log-in. Any gift vouchers issued will be cancelled.
Any fees paid for study time extensions are non-refundable, regardless of at which point during your course make this purchase.
Online Learn to Learn Academy Shop Downloadable Resources
Downloadable resources are non-refundable purchases due to their instantaneous nature. There is no refund option applied to the purchase of a Learn to Learn Academy downloadable resource. Learn to Learn Academy e-book content is available to view and download instantly on purchase and as such cannot to be returned for a refund.
Customer Service Contact Information
We aim to answer your voice mails, emails, livechat and Learn to Learn Academy Advice messages within 24-48 hours. Please allow more time during weekends and public holidays.
Should you avail of our tutor support and contact the academic team, they'll aim to answer your query within 24-48 hours, depending on the nature and type of assistance required.
For complaints or any other customer service related queries you can contact us on the following:
Telephone: India: +91 9980998110
Email: contact@learntolearn.in
Write to:
F-2, Kaveri Enclave, No.3, 3rd Cross, Ajjappa Block, Dinnur Main Road, RT Nagar, Bangalore 560032
We will endeavour to reply to your request within 1 working day (Monday to Friday) and resolve any complaints within 14 working days.